Cookie Policy – Sawa Technologies Pvt. Ltd.
Sawa Technologies Private Limited
Last Updated: [Insert Date]
Welcome to Sawa. This Cookie Policy explains how Sawa Technologies Pvt. Ltd. (“Sawa”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit our website https://sawa.living, use our mobile applications, and interact with our services (collectively, the “Service”). This Policy explains what cookies are, how and why we use them, the types of cookies and technologies we deploy, how third parties use cookies on our behalf, how long cookies remain on your device, and the choices you have to control them. By continuing to use Sawa, you agree to our use of cookies in accordance with this Policy, unless you change your settings where required by law.
What Are Cookies and Similar Technologies
Cookies are small text files stored on your computer, mobile phone, tablet, or other internet-enabled device when you visit a website or use an application. They allow the Service to recognize your device and store certain information about your actions and preferences over time. In addition to cookies, Sawa uses similar technologies such as web beacons, pixels, SDKs, tags, scripts, local storage, mobile identifiers, and log files. These technologies help us authenticate users, remember preferences, analyze usage, secure the platform, measure marketing effectiveness, and personalize content. For simplicity, we refer to all of these technologies collectively as “cookies” in this Policy.
Why Sawa Uses Cookies
Sawa uses cookies to ensure the Service operates properly and securely, and to provide couples and families with a smooth, personalized, and safe experience. Cookies help us keep users logged in, maintain sessions, remember preferences, enable messaging and event features, analyze platform performance, detect fraud, prevent abuse, troubleshoot errors, personalize recommendations, and measure the success of marketing and advertising campaigns. Without certain cookies, important features of Sawa—such as account login, profile creation, communication, payments, and community participation—may not work as intended.
Legal Basis for Using Cookies
Where required by law, Sawa relies on your consent to place non-essential cookies on your device. Essential cookies are used based on our legitimate interest in providing a functioning and secure Service. Depending on your location, we may process cookie data based on one or more legal grounds, including your consent, performance of a contract, compliance with legal obligations, and our legitimate interests in improving, securing, and marketing our Service. You may withdraw your consent at any time through your browser or device settings or through any cookie preference tools we provide.
Categories of Cookies We Use
Sawa uses several categories of cookies and similar technologies to operate, improve, and personalize the Service for couples and families. Each category serves a specific purpose in delivering a secure, smooth, and engaging experience.
Strictly Necessary Cookies are essential to the functioning of the Sawa platform. These cookies enable core features such as user authentication, session management, account security, fraud prevention, payment processing, and access to restricted areas of the Service. Without these cookies, users would not be able to log in, communicate with others, join communities, attend events, or complete transactions. These cookies are typically set automatically in response to actions you take, such as logging in or filling out forms, and are fundamental to the stability and safety of the platform.
Performance and Analytics Cookies help Sawa understand how users interact with the Service. These cookies collect information such as which pages and features are used most often, how users navigate the platform, how long sessions last, and whether errors occur. The information gathered is used in aggregated and, where possible, anonymized form to improve design, troubleshoot technical issues, enhance performance, and ensure that couples and families have a seamless experience. By analyzing this data, Sawa can continuously refine its features and user interface.
Functional and Preference Cookies allow Sawa to remember choices you make and provide more personalized features. These cookies store preferences such as language selection, region, login status, notification settings, and customized filters. By remembering these settings, Sawa reduces the need for repeated input and enables a smoother, more tailored user experience across sessions.
Advertising, Marketing, and Attribution Cookies are used to deliver promotions and advertisements that are relevant to your interests and activity on the Service. These cookies help measure the effectiveness of marketing campaigns, track conversions, and limit how often you see the same advertisement. They also assist Sawa in understanding user journeys across different platforms and devices. In some cases, privacy-friendly identifiers such as hashed emails or advertising IDs may be used to manage marketing in a way that respects user privacy and legal requirements.
Personalization and Profiling Cookies help tailor the experience for couples and families by analyzing interests, engagement patterns, community participation, and content interactions. These cookies enable Sawa to recommend relevant connections, communities, events, and experiences. This personalization may involve automated processing designed to improve relevance, safety, and satisfaction on the platform while complying with applicable privacy laws.
a. Strictly Necessary Cookies These cookies are essential for the operation of the Service. They enable core functions such as logging in, maintaining sessions, securing accounts, preventing fraud, enabling payments, and accessing protected areas. Without these cookies, Sawa cannot provide its basic services. These cookies are usually set automatically and cannot be fully disabled through our systems without impacting functionality.
b. Performance and Analytics Cookies These cookies collect information about how users interact with Sawa, such as which pages are visited, how long users stay, how they navigate the platform, and whether errors occur. The data collected is used in aggregated or anonymized form where possible. It helps us understand usage trends, improve design, optimize performance, fix bugs, and ensure that couples and families have a smooth experience.
c. Functional and Preference Cookies Functional cookies allow Sawa to remember choices you make and provide enhanced, personalized features. This may include remembering your language, region, login details, notification settings, and customized preferences. These cookies make interactions faster and more convenient by avoiding the need to re-enter information repeatedly.
d. Advertising, Marketing, and Attribution Cookies These cookies are used to deliver ads and promotions that are more relevant to you and your interests. They also help us measure the effectiveness of advertising campaigns, understand user journeys, and limit the number of times you see the same ad.Sawa may use these cookies to promote our services on third- party platforms and to analyze how users engage with marketing content. Identifiers such as hashed emails, device IDs, or advertising IDs may be used in a privacy-conscious way to manage campaigns and attribution.
e. Security and Fraud Prevention Cookies Sawa uses cookies and similar technologies as part of its security infrastructure to protect both users and the platform itself. These technologies help detect and prevent unauthorized access, account takeovers, payment fraud, spam, impersonation, and other abusive behaviors. Security-related cookies assist in verifying sessions, identifying suspicious patterns, enforcing rate limits, and ensuring that users interacting with the Service are legitimate. In addition, these cookies help Sawa investigate reports, enforce its Terms of Service and Community Guidelines, and prevent previously banned users from re-registering. By monitoring activity through secure and privacy-conscious methods, Sawa aims to maintain a trusted environment for couples and families to connect safely, participate in communities, and attend experiences without fear of misuse or exploitation.
f. Personalization and Profiling Cookies These cookies help personalize your experience by understanding your interests, activity patterns, and interactions on the Service. They allow us to recommend communities, events, content, and connections that may be relevant to couples and families. Personalization may involve automated processing and profiling to improve relevance and safety.
First-Party and Third-Party Cookies
Sawa uses both first-party and third-party cookies. First-party cookies are placed directly by Sawa and are used to operate and improve the Service. Third-party cookies are placed by trusted partners who provide services such as analytics, advertising, payment processing, security monitoring, customer support, and performance measurement. These partners may collect information about your interactions with Sawa and other websites in accordance with their own privacy policies. Sawa does not control third-party cookie practices but requires partners to process data responsibly and in compliance with applicable laws.
Cookies and Mobile Technologies
When you access Sawa through mobile applications, traditional browser cookies may not always be used. Instead, Sawa relies on mobile technologies such as software development kits (SDKs), mobile advertising identifiers, device identifiers, local storage, and similar tracking technologies. These tools perform functions similar to cookies by enabling features, remembering preferences, measuring performance, personalizing experiences, and securing the platform. These mobile technologies allow Sawa to understand how the app is used, detect crashes, optimize performance, manage advertising, and provide relevant recommendations for couples and families. You can control how these technologies operate through your device’s privacy settings, such as limiting ad tracking, resetting your advertising ID, disabling certain permissions, controlling location access, and managing app-level privacy controls. Some features of the Service may be limited if these settings are restricted
Cross-Device and Cross-Platform Tracking
Sawa may use cookies and identifiers to understand how users interact with the Service across different devices and platforms (for example, mobile app and website). This helps us provide a consistent experience, improve recommendations, measure campaigns, and enhance security. Cross-device tracking is performed in a privacy-conscious way and in accordance with applicable laws and user consent requirements.
Log Files, Local Storage, and Similar Technologies
In addition to cookies, Sawa may use log files, local storage, cache, and similar browser or device technologies to store information about sessions, preferences, and performance. These technologies help us troubleshoot problems, analyze trends, administer the Service, track movement across the platform, and gather demographic information in aggregate form.
How Long Cookies Stay on Your Device
Some cookies are session-based and are deleted automatically when you close your browser or app. Other cookies are persistent and remain on your device for a defined period or until you delete them manually. Persistent cookies allow Sawa to remember your preferences and recognize you when you return. The lifespan of a cookie depends on its purpose and configuration.
Your Choices and Control Over Cookies
You have control over how cookies are used. You can configure your browser to refuse cookies, delete cookies, or notify you before cookies are placed. Each browser provides different tools to manage cookies. On mobile devices, you can manage tracking through operating system settings, such as limiting ad tracking, resetting advertising IDs, disabling certain permissions, and controlling location access. Please note that disabling certain cookies may impact the functionality of Sawa and prevent some features from working properly.
Do Not Track Signals
Some browsers and devices provide a “Do Not Track” (DNT) feature that allows users to signal their preference not to be tracked across websites and services. At present, there is no universally accepted standard for how online services should respond to DNT signals. As a result, Sawa does not currently respond to all Do Not Track requests in a uniform way. However, we continue to monitor developments in privacy technology and regulatory guidance. Where required by law, we honor applicable opt-out mechanisms and consent preferences. Users are encouraged to manage tracking and cookie preferences through browser settings, device controls, and any cookie management tools provided by the Service.
Consent Management
Where required by law, Sawa will request your consent before placing non-essential cookies. This may be done through a cookie banner, preference center, or similar tool. You may change or withdraw your consent at any time by adjusting your browser or device settings or using any cookie controls provided on the Service.
How to Contact Us
Sawa is designed for adults aged 18 and above, even though it supports families and couples with children. We do not knowingly use cookies or similar technologies to profile, target, or track children under the age of 13. Any information related to children that is shared by parents or guardians on Sawa is handled responsibly and in accordance with applicable privacy laws. If Sawa becomes aware that cookies have been used inappropriately in connection with a child’s personal data, we will take reasonable steps to remove such data and limit further processing. We encourage parents and guardians to supervise how family-related information is shared on the platform.
International Data Transfers
Information collected through cookies may be processed and stored in countries other than where you live. These countries may have different data protection laws. When transferring data internationally, Sawa applies appropriate safeguards to protect your information in line with this Policy and applicable law.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. When we make changes, we will update the “Last Updated” date and, where appropriate, notify users through the Service. Your continued use of Sawa after updates means you accept the revised Policy.
How to Contact Us
If you have any questions about this Cookie Policy or our use of cookies, you can contact us at:
📧 Email: support@sawa.living
🌐 Website: https://sawa.living